Office Hours
Our regular hours are from 8:30 a.m. to 5:00 p.m., Monday through Friday. Alternative availability will be made to convenience the client. Telephone answering service is available 24-hours.
Billing practices
Our billing practice is guided by the principles of fair treatment, both in terms of billing and receiving payment. Each case is separately negotiated based on standard hourly rates. Billing arrangements may include hourly rates, a fixed fee, a budgeted amount or some form of contingency fee.
Prompt payment of bills is expected on a monthly basis or on such other terms negotiated to meet the client's needs. Significant out-of-pocket expenses will be advanced by the client. Large copying tasks are outsourced and billed at cost. The client is not charged for routine word-processing.